Impact measurement in focus

ImpactLab CEO Maria Owen speaks with Community Directors about making impact measurement practical, accessible and useful for organisations working to create social change.

Published:
September 17, 2026
July 22, 2026
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Institute of Community Directors
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Impact measurement in focus

“The key thing is to make the measurement useful and relevant to the people delivering the service, because then it shifts from being a compliance requirement, or ticking a box, to being about getting insight that can help grow the impact of the service.” - Maria Owen

“The key thing is to make the measurement useful and relevant to the people delivering the service, because then it shifts from being a compliance requirement, or ticking a box, to being about getting insight that can help grow the impact of the service.” - Maria Owen

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