Resources
Explore insights, reports, case studies and conversations designed to help funders, charities and policymakers better understand, measure and communicate social impact.
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ALLKND
As ALLKND prepared to scale, it wanted to make sure it was building the right foundations for measuring impact: understanding the outcomes it was working towards, for whom, and what data it would need to demonstrate them over time.
Impact measurement in focus
ImpactLab CEO Maria Owen speaks with Community Directors about making impact measurement practical, accessible and useful for organisations working to create social change.
2026 Place-Based Impact Summit: Key Insights
The Place-based Impact Summit brought Australia’s place-based ecosystem together to explore a shared challenge: how to define and use data to measure impact in ways that make sense across different communities.
Featured in Community Directors
ImpactLab CEO Maria Owen speaks with Community Directors about making impact measurement useful, connecting frontline data with academic and government evidence, and helping organisations turn better information into better decisions.
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Practical tips for using your GoodMeasure report to secure funding
Many organisations measure their impact but struggle to talk about data findings with confidence. Here's what actually works, with practical tips from funders, fundraising experts, and charities who've done it.
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Making Impact Evidence Work Harder for Fundraising – Webinar Recap
Practical tips from experts across the sector on how to turn your GoodMeasure insights into powerful fundraising tools.
Pillars NZ - GoodMeasure Renewal Report
Pillars Ka Pou Whakahou is a New Zealand organisation supporting families to break intergenerational cycles of incarceration through wraparound social work, holistic care and mentoring.
Part 2- Understanding the Intervention Logic
Part 2 of this series, unpacks the Intervention Logic, outlining how it differs from a Theory of Change and the role it plays in mapping programs, evaluating outcomes, and supporting clear communication with stakeholders.
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Part 1- Understanding the Theory of Change
In the first article in this two-part series we introduce the Theory of Change, a flexible framework that maps how services create impact. It explains its purpose, benefits, and why it’s a powerful tool for guiding, testing, and communicating change.
Kilmarnock Enterprises
The GoodMeasure report has reinforced our view that its a strong program.
Trust is the social sector’s most valuable currency
Trust is a vital social currency in the sector. By combining engagement data with lived experiences, organisations can gain deeper insight into relationships and better understand, measure, and strengthen trust with the communities they serve.
Measuring What Matters in Housing – Webinar Recap + Free Download
On Wednesday 30 July 2025, we officially launched GoodMeasure Homes with our webinar, “Measuring What Matters in Housing.”
Kilmarnock Enterprises GoodMeasure Report
Kilmarnock Enterprises is a New Zealand social enterprise dedicated to unlocking the potential of people with disabilities through employment, training and work experience at a disability enterprise.
Home & Family Charitable Trust
Shifts are needed based on what the data is telling us.
Springboard Trust
Using GoodMeasure changed so much for us!
Grace Foundation
GoodMeasure has added a lot of confidence to what we’re doing.
Guardians Of Our Children
GoodMeasure helped us establish systems to effectively track our day-to-day interactions with regular programs.
Wellington City Mission
The GoodMeasure process helps us meet that responsibility.
Friendship House - Direct Services - GoodMeasure Report
Direct services, offered by Friendship House, are dedicated to supporting vulnerable families to restore safety and wellbeing where family violence has or is at risk of occurring.
Friendship House - Direct Services - Insights Report
Direct services, offered by Friendship House, are dedicated to supporting vulnerable families to restore safety and wellbeing where family violence has or is at risk of occurring.
Drive My Life - GoodMeasure Report
Drive My Life - Taraiwa Mataora is dedicated to supporting at-risk individuals in Southland, New Zealand to obtain their Learner, Restricted and Full driver licences, increasing the number of safe and legal drivers in the community.
Drive My Life - Insights Report
Drive My Life - Taraiwa Mataora is dedicated to supporting at-risk individuals in Southland, New Zealand to obtain their Learner, Restricted and Full driver licences, increasing the number of safe and legal drivers in the community.
Reaching the 15% with the Highest Needs
Reaching the 15% with the Highest Needs – 15% of Kiwis account for half of all social service use, yet mainstream support often falls short. By redesigning services around real needs, we can drive better outcomes for those most at risk.
The IDI turns 10: Why the world’s watching New Zealand
NZ’s world-leading data system is transforming social investment, helping policymakers and organisations make smarter, evidence-based decisions.
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Improving impact starts with using your data
The ‘use to improve’ principle is simple. It says: the best way to improve your data is to use the data you already have. Read on to find out more!
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Choosing the right social investment approach
This case study explores three distinct social investment approaches – Broad, Balanced, and Deep Impact – each delivering social value at varying scales and costs.
Social investment in action
ImpactLab highlights how tailored housing reduced hospital stays by 92% for people with serious mental health conditions. This model saved $4.9 million in hospital costs and delivered an estimated $4.50 social return per dollar invested.
Mary Potter Hospice
We knew intuitively that our work was valuable, but we could not easily prove it.
Springboard Trust
We heard about ImpactLab from some of our principals, who suggested it would be very good for us as we are very committed to evaluation and improvement.
House of Science
Data Diagnostics Alumni: How House of Science plugged the gaps in its data.
Q&A show with John Campbell
John Campbell interviews ImpactLab’s CEO, Maria about social return on investment - hear what she has to say!
0800 What’s Up phone and online chat service
Barnardos’ 0800 What’s Up phone and online chat service for children and young people has been shown by a new GoodMeasure report from ImpactLab to provide $2 of social value for every dollar spent on it, an excellent outcome for this unique service.
The social return on investment for charities
ImpactLab CEO Maria English called on social enterprise investors and philanthropic funders to “find those who don’t give up, and support them so they can love without getting tired".
How social investment can transform lives and communities
Moving individuals into tailored, long-term housing with a specialised Community Housing Provider helped dramatically decrease the number of average hospital night visits in one social investment study.
MoneyTime
Our MoneyTime financial literacy program for 10-14 year olds is provided free of charge into New Zealand schools.
Cultured conversations
In discussion with Maria, Auckland art Gallery’s ‘Cultured Conversations’ series shares her perspective on the future of data in social services, and how a similar approach could be applied to the cultural sector.
Matthew Monohan from Ma Earth
Maria chats with Matthew Monahan, from Ma Earth about SROI and the importance of impact measurement.
Jarden x ImpactLab - Charitable Sector Report
Data and insights from 100+ NZ charities, revealing how funding flows, where need is concentrated, and why collaboration between funders and providers is key to unlocking greater social impact across New Zealand.
Social investment approach
A deep dive interview into ImpactLab and it’s social investment approach. We spend a lot of money with the intention that it has a positive impact on peoples lives - does our money have the impact we want?
Beyond Consultation
Maria joins Beyond Consultation to explore how data-driven insights can transform social investment. Listen now to how measuring impact helps organisations and funders make smarter decisions that drive real change for communities.
Get in touch
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